Shipping information
Shipping costs are calculated at checkout. Orders above 250€ excl. VAT will be automatically stripped from shipping fees, as you will see a "free shipping" option during checkout.
For small packages, we use Slovak Post as our main postal service, and they are shipped as 1st class and tracked letters. Once the package enters your country, you can usually track it with your local (national) postal company. That is also the best source of the current package status.
We also offer shipping via DHL express, which is a faster, but more expensive courier service.
All packages are usually shipped within 7 days since your order (if not noted otherwise, e.g. the item is sold as pre-order).
Common delivery times with Slovak post (not reliable during pandemic)
| Slovakia | 1-2 days |
| European Union | 3-5 days |
| USA and the rest of the world | 5-14 days |
Common delivery times with DHL express (more reliable during pandemic)
| Slovakia | 1-2 days |
| European Union | 1-2 days |
| USA and the rest of the world | 3-5 days |
If you have any questions, don't hesitate to contact us.
COVID-19 shipping restrictions
⚠️ All postal systems are currently experiencing delays and/or are not updating tracking information. Please give it a few more days. Packages seem to arrive, but not on time. Thank you for your patience.
We still accept orders for all countries. They will be shipped once the postal connection opens again.
⚠️ Due to COVID-19 we are currently able to ship with Slovak Post ONLY to these listed countries. This list can be change at any time (it depends on Slovak Post).
| World | Europe |
|
Argentina |
Albania |