Shipping information
Shipping costs are calculated at checkout. Orders above 250€ excl. VAT will be automatically stripped from shipping fees.
We use Slovak Post as our main postal service and ship all packages (no matter the size) as 1st class and tracked letters. Once the package enters your country, you can usually track it with your local (national) postal company. That is also the best source of the current package status.
All packages are usually shipped within 7 days since your order (if not noted otherwise, e.g. the item is sold as pre-order).
Common delivery times (not reliable during pandemic)
| Slovakia | 1-2 days |
| European Union | 3-5 days |
| USA and the rest of the world | 5-14 days |
If you have any questions, don't hesitate to contact us.
We do offer shipping with courier services (TNT, GLS, UPS, FedEx). The price is (usually) around 20-30 € for Europe and 80-120 € for the worldwide shipping. Contact us at support@lom.audio for further information.
COVID-19 shipping restrictions
⚠️ All postal systems are currently experiencing delays and/or are not updating tracking information. Please give it a few more days. Packages seem to arrive, but not on time. Thank you for your patience.
We still accept orders for all countries. They will be shipped once the postal connection opens again.
⚠️ Due to COVID-19 we are currently able to ship ONLY to these listed countries. This list can be change at any time (it depends on Slovak Post).
| World | Europe |
|
Argentina |
Albania |